15-day money back guarantee minus S&H ($7.85). The lighter MUST be in new condition and include all original packaging and materials. Returns will not be accepted without a Return Merchandise Authorization (RMA) Number. All returns must be authorized by filling out the Order Lookup form below, or by calling (909) 947-8080, or via email firstname.lastname@example.org.
In order for returns to be accepted they must meet the following criteria: The lighter must be in NEW CONDITION and in the original packaging complete with instruction manuals, cards, and accessories.
Returns must be packaged in a separate cardboard carton to protect the original packaging. Any returns not packaged accordingly may be subject to a 15% repackaging fee at Sun Equipment Corporation's discretion.
Please mail returns to: ATTN: Returns Sun Equipment Corporation 1352 S. Grove Ave., Suite A Ontario, CA 91761 USA
Please keep your invoice. Invoices are required for all returns and warranty services.
A 25% restocking fee, in addition to the S&H ($7.85), is charged for returns after 15 days of the invoice date. Returns WILL NOT BE ACCEPTED after 30 days.
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